As the n°1 online ski agency, our insurance is tailor-made and adapted to your trip. A dedicated customer service representative will offer personalised support and assistance for refund requests. 

Standard credit card insurance will not refund your trip in case of cancellation, no matter what the reason.

If you need to cancel your trip for health, personal or professional reasons, you will be refunded by your Gold or Premier credit card insurance. However, you must make a claim within 48 hours, and the refund will be issued within 50 days of receipt of your file. Travelski insurance ensures quicker and easier refunds (declaration within 10 days), and you will be refunded within 48 hours of receipt of your file.

NO! Remember, credit card insurance is limited. It only covers: immediate family members, the cardholder, dependents under 25 years of age, the partner/spouse and parents if they live under the same roof. No refunds will be issued for any other person. >> Travelski insurance covers other cases too: friends, cousins, acquaintances... in fact any person whose name features in the reservation.

You will not be covered as the payment of your trip has not been made by credit card.

Your credit card insurance will not cover this reason for cancellation if you have been working at your company for less than a year. 

Only Travelski insurance covers you if you have to start a new job on one of the dates during your trip, provided that it is not a contract renewal or extension, or if it is a temporary position.