Why choose our 'Zen' cancellation insurance?

What does the insurance cover?

❄ Reimbursable motives - Cash reimbursement within 72 hours. For example:
  • Illness, death or accident (of yourself or a close family member)
  • Vehicle breakdown, or cancellation of your train/flight
  • Gaining employment or a paid internship which means you can no longer travel
  • Summons, eg: witness / jury duty / child adoption / examination resit
❄ Non-reimbursable motives - Credit note (valid for 12 months). For example:
  • If you simply no longer wish to travel
  • Closure of borders due to COVID-19, either at home or at your destination location
  • If bad weather is expected during your holiday
  • If you cannot prove your 'justified reason', for example with a doctor's note or flight cancellation confirmation

True / false: what does my credit card cover?

Will Travelski's insurance Zen refund me (via either cash or voucher) if I want to cancel for whatever reason?
With insurance Zen, all reservations with a 'validated cancellation motive' will be reimbursed by bank transfer within 72 hours. All non-validated motives will be refunded via a credit note which will be valid for 12 months.
My trip will be fully refunded in case of cancellation by my standard credit card insurance.
Standard credit card insurance will not refund your trip in case of cancellation, no matter what the reason.
My trip will be quickly and easily refunded in case of cancellation by my Gold or Premier credit card insurance.

If you need to cancel your trip for health, personal or professional reasons, you will be refunded by your Gold or Premier credit card insurance. However, you must make a claim within 48 hours, and the refund will be issued within 50 days of receipt of your file. Travelski insurance ensures quicker and easier refunds (declaration within 10 days), and you will be refunded within 48 hours of receipt of your file.

I am supposed to travel with a friend but they have to cancel because of a medical problem. My credit card insurance covers this.
NO! Remember, credit card insurance is limited. It only covers: immediate family members, the cardholder, dependents under 25 years of age, the partner/spouse and parents if they live under the same roof. No refunds will be issued for any other person. >> Travelski insurance covers other cases too: friends, cousins, acquaintances... in fact any person whose name features in the reservation.
I pay by cheque  but I have a credit card. I am covered by my credit card insurance?
You will not be covered as the payment of your trip has not been made by credit card.
My leave has been cancelled, so I have to cancel my trip. Is this covered by my credit card?
Your credit card insurance will not cover this reason for cancellation if you have been working at your company for less than a year. 
I have found a job that starts in the middle of my trip. My credit card insurance will cover my cancellation. 
Only Travelski insurance covers you if you have to start a new job on one of the dates during your trip, provided that it is not a contract renewal or extension, or if it is a temporary position. 


Total of your trip between Price for your cancellation insurance
£0 - £300 £21
£300,01 - £600 £22
£600.01 - £900 £24
£900.01 and £1200 £28.50
£1200.01 - £1500 £33
£1500.01 - £1800 £38
£1800.01 - £2400 £43
£2400,01 and £3000 £48
£3000.01 - £4000 £52.50
£4000.01 - £5000 £57
£5000.01 - £6000 £62
£6000.01 - £7000 £72
£7000.01 - £8000 £81
£8000.01 and above £101
*See conditions specified in contract 4228