All the information on luggage for the airlines can be found on the travel information page

The detail for ski carriage for the airlines can be found on the travel information page

To save time at the airport, it's best to check in online. To see when check-in is available for the airline you're flying with – see the travel information page

Once you've checked in, you should receive your boarding pass directly from your airline. You can check in online for your return flight 48 hours before you fly home or at the airport on return. For more info, please see the travel information page

Please check the airline's website for information on how to make a claim. 

It is usually not always possible to change a name on the booking. The restriction is imposed by the airline policy and if allowed they may charge additional fees.

Please contact us at least 7 days before your departure, and we will enquire with the relevant suppliers.

No, please note flights and transfers cannot be booked without accommodation. As standard, all packages must include accommodation.

All passengers are responsible for ensuring they are in possession of a valid passport (a full 10 year passport in the case of British Citizens over the age of 16 on return date), which is valid for a minimum of 3 months after the date of return from your destination. 

Your passport should have a ‘date of issue’ less than 10 years before you arrive (passports issued before 1 October 2018 may have extra months added if renewed before expiry).  

If you are unsure if your passport has sufficient validity, you can check the requirements for your chosen destination at https://www.gov.uk/foreign-travel-advice. 

Do note that in some instances your arrival point from the UK may differ from your final travel destination, e.g. flights into Geneva (Switzerland) for holidays in France. You will therefore need to check the travel advice for both destinations.